Become a prison officer at Dame Phyllis Frost Centre

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Are you ready for a career change that will make a positive impact within your community? You should consider becoming a prison officer.

  • Help Victoria remain a safe place to live by assisting female offenders to develop better relationships and improve their actions.
  • Secure a full-time, ongoing job with the Department of Justice and Community Safety.
  • No qualifications required. Get paid to train – enjoy a comprehensive fully paid eight-week training program before your first day on the job.
  • People of all professional and cultural backgrounds are encouraged to apply.
  • Earn a good base rate plus generous penalty rates for night and weekend shifts.

The Department of Justice and Community Safety is now recruiting a new squad of ongoing, full-time prison officers to work at Dame Phyllis Frost Centre (DPFC).

 “If you want a job where you can work with people and really look at helping them unpack those underlying issues that are resulting in them coming into custody, this is the job for you.”
– Emma Cassar, Commissioner, Corrections Victoria


We're running a virtual information session this Thursday at 3pm. It's a great opportunity to learn more about becoming a prison officer. 

Time/date: 3.00pm – 3.45pm, Thursday 9 April 2020

A panel of experts from the prison, Hudson Talent Management and the Department's recruitment services team will share information about the role, the location and the recruitment process. Participants will have the opportunity to ask questions of the panellists via the virtual Q&A platform.

Option 1: Join from a PC, Mac, iPad, iPhone or Android device:

Option 2: Or join by phone:

  • Webinar ID: 538 333 546
  • Dial (for higher quality, dial a number based on your current location):


To be a great prison officer, you must be someone who truly believes you can help people make changes for the better. In addition to security work, you will be given a case load of prisoners to manage. You will guide these women to adopt more positive behaviours, while also helping them maintain important family and community connections.

At DPFC, there is also a strong focus on understanding the impact that trauma (such as domestic violence and sexual assault) has on many women in our care. Building trust with prisoners through compassion and empathy will be crucial in your efforts to reduce the chances of these women returning to the corrections system once released.


The benefits of this job don't end with the great camaraderie you will enjoy with your teammates, and the sense of making a real difference, you will also:

◉ Earn a base rate annual salary of $55,256 - $70,958 plus super, working full time hours on a 24-hour rotating roster. 

◉ Enjoy generous penalty rates on night shifts, weekends and public holidays paid in addition to salary. These benefits can significantly increase your take home pay. Weekend and public holiday work is a frequent necessity for all full-time prison officers, so you need to be prepared to plan your life around your job.

A career change without the expensive course! You will undergo eight weeks of paid full-time training. By the end of the program, you will feel confident and well equipped to begin your new job. Upon commencement, you will continue working towards Certificate III accreditation in Custodial Services Practice.

◉ Enjoy access to secondment, higher duty and promotion opportunities regularly offered to top performing staff.

“The feeling that I'm doing something good for the community and trying to make a difference in someone's life makes me happy.”
– Wayne, Prison Officer

There are many other advantages in working for the Department of Justice and Community Safety at large, as well, including:

Transparent performance framework – approach your work with confidence in how you're tracking, working to a professional development plan agreed on by you and your manager.

Generous leave entitlements – provisions for many forms of leave; including personal, parental, carers, study, cultural, compassionate and sick leave.

Employee Assistance Program support – you are encouraged to use this short-term, confidential counselling service if you're experiencing emotional stress, relationship problems, conflict with others or personal issues.

Financial and retirement planning – chance to sit down with a counsellor, as well as attend superannuation consultations, to develop strategies to meet your financial goals for the future.

Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply

The Department of Justice and Community Safety is continually working towards increasing ourAboriginal and Torres Strait Islander(Aboriginal) workforce. The Aboriginal Employment Team aims to attract, recruit and retain Aboriginal staff in a number of roles, including prison officers, community corrections officers and field officers. This support includes a culturally appropriate attraction and recruitment process. To learn more, click here (External link) or email (External link).

26-Two-female-prisoners-speaking-to-two-female-POs-website-about-DPFC-Copy-2 (External link)


To thrive in this job, you will need energyempathy and resilience. We're not concerned about which gender you identify as, or if you're a stay-at-home parent, an accountant, a teacher or find yourself recently out of work in these difficult times.

However, you should possess:

Strong verbal communication – you have the ability to de-escalate a situation purely through your negotiation and verbal reasoning.

Professionalism – you have integrity and maturity. You respect the importance of doing your work thoroughly.

Conflict management and problem-solving skills – you will encounter conflict and problems regularly, so you need to be able to think on your feet, adapting what you know as best practice to the scenario.

Initiative and accountability – you won't pass the buck if you know you should be contributing. You will be responsible for your actions and take opportunities to raise new ideas. 

Just to give you an indication of the diverse industries we recruit from, we have had prison officers who have been:

  • Retail and admin assistants
  • Wait staff/bartenders
  • Healthcare and disability workers
  • Education aides
  • Nurses
  • Self-employed and small business owners
  • Aged and disabled carers
  • Correctional officers
  • Security guards
  • Call centre operators
  • Child care workers


  • To be eligible for appointment as a prison officer in a Corrections Victoria facility, you must be an Australian or New Zealand citizen or hold Australian permanent residency. You must also possess a current Victorian driver's license (minimum P2 category) and be willing to obtain a current first aid certificate.
  • There are certain jobs that present conflicts of interest with the work of a prison officer, including some roles in security. It is best to chat to the recruitment team at an assessment centre about any work you would wish to continue doing if appointed.
  • Successful candidates will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
  • To become a prison officer, you will also need to pass a health and fitness assessment, which you can learn about here (External link). You should not apply until you are confident you can meet the benchmarks in this test.


Dame Phyllis Frost Centre (DPFC) is one of Victoria's two women's prisons, and houses convicted offenders as well as alleged offenders on remand across several security levels. It sits adjacent to two men's prisons in the Melbourne suburb of Ravenhall – the state-run Metropolitan Remand Centre, and a private prison, Ravenhall Correctional Centre.

DPFC is operated by the Department of Justice and Community Safety, which is one arm of the Victorian Public Service, a recognised top employer of choice nationally (External link). All of our staff work to the vision of a safe and culturally diverse workplace, innovative and thriving Victoria; and as a prison officer, you will be a key player in helping us meet our goal.

To discover more about what you will do on the job, as well as the physical requirements, please go to (External link). 

Applications close at midnight, on Sunday 19 April. 

Candidates will be regularly reviewed up until the closing date, so please apply as soon as possible.

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